How do i contact homeaway booking assistance? In order to provide faster and more reliable service, HomeAway provides a booking assistance phone number for each of its regions. If you would rather contact HomeAway support through its chat support, then you can head to this page, fill out your information, and begin chatting with a HomeAway specialist.How do i contact the host of a vacation rental? How do I contact a vacation rental host? 1 Locate the listing. 2 Click the Ask Host a question* link located on the right side of the listing details page. 3 If you are not logged in, you will be prompted to log in or create a new account. 4 Fill out the form to send a message to the host and click Send . Who is the founder of homeaway? Founded by Brian Sharples and Carl Shepherd in February 2005, the idea behind HomeAway was to revolutionize the historically-fragmented vacation rental industry and establish the company as the clear market leader.… Has anyone had any luck in getting a refund from Homeaway?