Quick Asked: Hoka Customer Service Phone Number?

Last update: 27 Apr, 2024 216 Views

What do you think about hoka? Long hold times, no designated customer service for Hoka, major issues getting refunds when I used a gift card. Heard many great things about the shoes and wanted to like it but won't be trying to purchase from them again - would much rather use another retailer. Update: got it sorted out.

How do i return or exchange my hoka one one product? PLEASE EMAIL US AT [email protected] and give us your reasons for the return, eg exchange or refund. Ensure that you include your Reference Number & a brief description of the reason for the return. One of our friendly staff will respond with a Return Authority number & instructions for shipping.

How long is the warranty on hoka one one? I contacted Hoka One One and it was a polite "tough luck" we provide a one year warranty. I can only assume from their response that they consider such failure normal for their shoes and so recommend buying a different brand if you want a more robust shoe that lasts.

Can i send items to hoka one one via non registered post? We recommend you utilize registered post as Hoka One One does not take responsibility for items not received if a customer attempts to send an item to Hoka One One via non registered post. Please allow 10 days from the day you return your product for your account to be credited or your exchange product to be redelivered.

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