How do i contact hippo customer support? [email protected]. (800) 585-0705. We are here 24 hours a day, 7 days a week. We are here 24 hours a day, 7 days a week. Translators available. You can also access your policy information and. documents as well as manage your payments anytime by logging in to our Customer Portal.How do i file a claim with hippo? [email protected] (855) 999-9746 Contact us to file a claim. We are here 24 hours a day, 7 days a week.Is hippo licensed as an insurance agency? We are officially licensed as an insurance agency and offer Hippo home Insurance products in the following states (with more coming soon): you can always reach us at [email protected] or (800) 585-0705. Telemedicine for home repairs? Want to be a Hippo?What is the smarthippo smart home benefit? Hippo rewards you for making your home smarter and safer: A smart home kit is included at no cost for eligible policyholders - and you get a discount on your premium when it’s activated.