How do i contact helix customer care? Email: [email protected] Web: Fill out our Online Web Form Our phones are available Monday through Friday from 7:00 AM to 4:00 PM PST. Customer Care will respond to online/email inquiries within 1 to 2 business days.What does helhelix do? Helix provides the infrastructure and services to help you carry out population-scale genomic screening and research initiatives, including one of the world's largest CLIA / CAP next-generation sequencing labs. Together]Why helixr for life sciences? Helixr’s Executive Directors established the practice to address a need within the Life Sciences sector. Industry knowledge and expertise, coupled with our seven core organisational values provides an innovative solution to business consultancy that delivers transformational results.Why choose helix for your genetic insights? Helix has dedicated bioinformatics, laboratory, and quality teams that are focused on ensuring the high-quality of data necessary to inform the broadest range of genetic insights.