How customer service can impact your business? How Customer Service can Impact Your Business. Another good thing about providing quality customer service is it helps prevents the occurrence of mistakes. Take for example; when an order is being processed, a staff member that is doing his or her job by offering good customer service will verify the order before making calls and shipments.What are the advantages of customer service? Customer service is an important part of every business. Benefits of good customer service include repeat customers, more sales, and better cash flow.What is the objective of a customer service representative? The objective of customer service is typically to interact with the customers in order to answer questions, resolve support issues, establish credibility, and nurture relationships. Most, if not all, companies understand the need for providing customer service.What is harvard business? What is 'Harvard Business School'. Harvard Business School is one of the top U.S. business schools. It is located at Harvard University in Boston, Massachusetts, where it functions as Harvard's graduate school of business.
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Research done by Harvard Business Review shows there’s a direct link between customer experience and annual revenue. They found that customers who had the best experience were shown to spend 140