Do you need a phone number to use gooten? To avoid any delays or problems with orders that may not have a number, Gooten also requires a phone number be sent with every order. Add the backup phone number you want to use on any orders where your customer has not provided theirs. Gooten also requires that an email address be submitted for each order.How do i enable gooten on my order desk? To enable Gooten on your Order Desk store, click on Manage Integrations and under the Print on Demand tab, find and enable Gooten: You'll need the Recipe ID and Partner Billing Key from Gooten as well as the phone number you want to use if a customer doesn't enter their number when checking out.How does gooten help your print on demand business? A smart supply chain solution for brands looking to leverage print on demand manufacturing When you’re an established print on demand business, cookie-cutter B2B solutions won’t set you apart. With Gooten print on demand, gain access to tailored solutions and dedicated resources that help you scale.What to do if your order is canceled on gooten? Select the folder you want orders to move to if the order is canceled at Gooten. Some shipment services require a phone number for anything they ship. To avoid any delays or problems with orders that may not have a number, Gooten also requires a phone number be sent with every order.
Gooten Review: Customer Support. Customer service is vital to Gooten, and they pride themselves on tailoring their service to meet their partner's needs. As such, you can contact their customer support team via live webchat from Monday to Friday between 8 am and 4 pm EST. Or, if you prefer, you can email Gooten's customer support, and they’ll
Integration Setup. To enable Gooten on your Order Desk store, click on Manage Integrations and under the Print on Demand tab, find and enable Gooten: You'll need the Recipe ID and Partner Billing Key from Gooten as well as the phone number you want to use if a customer doesn't enter their number when checking out.
Even if you complete syncing your shops, there is a good chance that Gooten will not recognize your customer's orders on the back end - and don't expect any apologies. You'll have a lot of manual ordering to do on your own. If you need to use Gooten, I'd recommend avoiding their customer service team even if you have an issue.
2 Orders, 1 customer. 8/7 order date. 8/11 product shipped. Today is 9/13 and customer has not received the item. Gooten's 'manufacturer' has not received the item back (return to sender) - and they won't ship out a replacement until they get it back.