Where can i return my tervis tumbler? Return at an Official Tervis Store Location. We accept returns at all of our official Tervis stores (limit 6 tumblers per household, per day). Please note third party retail partners are unable to accept Tervis Guarantee returns at this time. Please call customer service at (866) 886-2537 with any questions you may have.How do i unsubscribe from tervis email? If you originally signed up for Tervis email, please return to the email sign-up page, and complete the 'unsubscribe' entry field and click the "Unsubscribe" button. Please be sure to use the same email address as that which you used to sign-up. Otherwise it may not be possible to comply with your request.How do i delete my information from the tervis customyzer app? If you have received an email from Tervis, you can follow the opt-out or 'unsubscribe' instructions provided in your e-mail. How do I delete my information from the Tervis Customyzer App on Facebook? Go to Your Facebook Account’s Setting & Privacy. Click "Setting". Go to "Apps and Websites". Find Tervis Customyzer App 2.0. Click "Remove" button.What is the tervis limited guarantee policy for stainless steel tumblers? This Limited Guarantee Policy shall not apply to stainless lids and accessories. Stainless steel products that Tervis confirms a lack of thermal performance will be replaced with a tumbler of the same size and design. Stainless steel tumblers are only eligible for replacement if we confirm a lack of thermal performance.
Customer Service Representative (Current Employee) - Nokomis, FL - February 13, 2017 I learned a lot while working at Tervis. The job was a pretty straight forward customer service job, helping customers with orders and product knowledge.