What is the best webinar tech support service? Tech Support--GoToWebinar has a good email tech support; however, when something goes wrong on a webinar, there isn't really a great 911 solution. Consistency of Service--many times our service will drop audio, video, screen recording, etc. It seems to be after the 1-hour mark.How do i join a webinar on my computer? At the time of the webinar, click the join link in the confirmation email or your calendar invite. Alernatively enter the 9-digit code into the box above. You can join from any Mac or Windows computer to join with our iOS or Android mobile apps.How do i contact gotowebinar customer support? How do I contact GoToWebinar Customer Support? 1 Search for your question by using the search bar or browsing our FAQs. 2 If the article doesn't answer your question, keep it open and use the Call Support option at the bottom-right to contact Customer Support. 3 Go through the Call Support flow and identify your ticket number. More items... How do i troubleshoot a webinar that has no sound? Try closing the tab or window with the webinar, and see if you have another one still playing the webinar. Do this until there are no sound problems or you have closed all instances of the webinar and reconnect to it. If you continue to have problems with audio, please use the provided toll-free number to connect to the audio over the phone.
+1 (213) 929-4212 If you prefer to use your phone, you must select "Use Telephone" after joining the webinar and call in using the numbers below. United States: +1 (213) 929-4212. Are there any call charges for this option? 11-22-2016 12:51 PM.
Our Customer Care team is here to help! First search for your question, either using the search bar or by browsing our FAQs. If the article doesn't answer your question, keep it open and use the Call Support option at the bottom-right to contact Customer Care. We've designed our contact experience so that each specific article sends you
800-263-6317 Try to join the webinar from a different web browser. 4. Restart your computer. 5. Call GoToWebinar technical support at 800-263-6317. 6. Connect from another computer or device. PROBLEMS CONNECTING TO A WEBINAR FROM A SMART PHONE, TABLET OR OTHER MOBILE DEVICE: 1. Download the GoToWebinar or GoToMeeting mobile app at the App ...
The best thing is that, once you have your webinar mini guide written, you can use it indefinitely, sending it out to everyone who signs up for a webinar in the future. It’s a fantastic, evergreen piece of content that can really improve your viewers’ experience. On ...
GoToWebinar event production is available for events of all sizes, whether it’s one hour or one week. Producers are available to moderate with housekeeping, assist with Q&A, deliver a technical dry run and run a pre-webinar tech check to ensure success. To book a producer on your next webinar please fill out the form and our Event Services
A secure, real-time support solution that uses live video to let you see what your customer sees GoToAssist Corporate A collaborative support tool built for large organizations to deliver live technical assistance with ease
Our mobile apps let you join webinars from anywhere using your iOS and Android devices. Why use mobile apps? The mobile apps are perfect for users who frequently need to host and join sessions on the go, especially when they might not have access to a computer.
While WebinarJam does allow for separate webinars to be scheduled to run simultaneously, this behavior is not advised nor supported. Our support desk advises that users ensure any webinars are scheduled at least 15-30 minutes apart, especially when utilizing YouTube Live as the webinar provider.
How to Join a Webinar. Joining a webinar is free and easy to attend, with these three simple steps. 1. Register. Register for the webinar by clicking on the link in the email invite. You'll receive a confirmation email with a unique link to join the session. Click "Add to calendar" to ensure you don't miss the webinar.