Who is gateway mechanical services? In 1968, dreaming of a brighter future for their families, Bill Ohe and Alex Allen founded Gateway Refrigeration in Edmonton, Alberta, Canada. 53 years later, Gateway Mechanical Services is western Canada’s largest privately owned commercial and industrial air conditioning, heating and refrigeration company.Who is gateway hvac? Attending to 40,000+ service calls per year, Gateway is the largest HVAC & Refrigeration service provider in Western Canada. Our model is comprised of local branch teams with fully qualified personnel representing HVAC, refrigeration, plumbing/gas fitting, sheet metal and electrical trades.How do i get technical support for my gateway product? Chat with a Gateway technician to get live technical support. Our friendly Chat service is available to you most hours of every day. For service and support for Gateway products that are no longer under warranty, e-mail or chat with tech support. For out-of-warranty phone support, use Answers by Gateway’s telephone technical support.What is an answeringanswers by gateway? Answers by Gateway (a third-party service, provided by Sutherland Global Services) is a fee-based service to help you get the most out of your Gateway product.