How do i contact caps customer support in georgia? If you have an active CAPS case that is not in Georgia Gateway, please contact us for assistance at 1-833-4GA-CAPS (1-833-442-2277). If you need assistance accessing Gateway, contact Customer Support at 1-877-423-4746 or 1-800-255-0135 (if you have a hearing impairment).How do i check my caps application status in georgia? Check your CAPS application status through your online account at the Georgia Gateway portal (www.gateway.ga.gov) or by calling 1-833-4GACAPS (1-833-442-2277). What is the CAPS Program? Geared toward lower-income families that need financial assistance, eligible recipients of the CAPS program receive subsidized child care.Who administers caps in georgia? Formerly under the umbrella of the Georgia Division of Family and Children Services (DFCS), CAPS is currently administered (effective Dec. 18, 2017) under the Department of Early Care and Learning (DECAL). Scholarship Administration Unit. Based in Atlanta, this pision helps potential applicants determine their eligibility for the CAPS program.Are you eligible for caps benefits in georgia? To determine its eligibility for CAPS benefits, a family must meet certain requirements. For example, families must live in Georgia with verifiable i ncome. Families who have first consideration for the CAPS program are in a “very low income priority group.”