How do i contact fortis alberta customer service? General Questions/FortisAlberta Customer Service FortisAlberta's Customer Service phone number is 310-9473(or 1-855-333-9473), and is open from Monday to Friday, from 7:00 a.m. to 8:00 p.m. (Saturdays from 8:00 a.m. to 5:00 p.m. - closed Sundays and holidays).What is fortisalberta known for? We deliver safe and reliable electricity to our customers in Alberta. As owner and operator of more than 60 per cent of Alberta’s total electricity distribution network, FortisAlberta’s focus is delivering safe and reliable electricity to almost half a million residential, farm and business customers.How do i file a claim with fortisalberta? Call us at 310-WIRE (9473). We're here for you 24 hours a day, seven days a week. Complete an online customer service request, and we'll be in touch within three business days. If you believe FortisAlberta is financially responsible for damage to your property, please review the claims guidelines.What is the 24 hour emergency number for fortisalberta? FortisAlberta's 24-hour emergency line is 310-WIRE (9473) (toll-free in Alberta) or toll-free throughout Canada at 1-855-333-9473. Call FortisAlberta's emergency number for power outages, damaged poles, and downed power lines.