How do i cancel my fitness connection? Contact your local gym to obtain your account membership, barcode, or tag number. Ask if you've met the conditions outlined in your contract. ... Phone customer service at (281) 931-6609. ... Provide your account information. Ask customer service to cancel your account. Inpiduals will receive an email confirmation.How do you cancel your membership with fitness connection? Via Email Call your local Fitness Connection to obtain your account membership, barcode, or tag number. Find out if you meet the 30-day cancellation conditions. Send an email to [email protected] requesting an account cancellation. Include your full name, complete address, date of birth, and membership, barcode, or tag number.What is a fitness connection? Fitness Connection is an American gym membership club that services North Carolina, Nevada, and Texas. The company provides high-level team physical training to groups.