Find here all the different methods for contacting Fidelity Investments. Contact the customer service of Fidelity Investments by your preferred channel: Phone, website, email or social media accounts.
– The company does not provide customer care by email.
Visit the Fidelity Investments site – knowledge base, FAQ, contact form and self service options: Click here.
Fidelity Investments customer service phone number: 800-343-3548.
Customer service operating hours: 24/7.
401(k), 403(b), 457, health plans, pension, HR/payroll, and Workplace benefit plans – Monday-Friday: 8:30am-8:30pm ET
NetBenefits® representative: 800-835-5097
TTY: 800-544-0118 – 24/7
Fidelity Automated Service Telephone (FAST®): 800-544-5555 – 24/7
International trading representative: 800-544-2976 – Monday-Friday: 5am-7pm ET
Fidelity managed account representative: 800-544-3455 – Monday-Friday: 8am-7pm ET
ATM/debit and credit cards – 24/7
Fidelity® Debit Card: 800-323-5353
Fidelity® Rewards Visa Signature® Credit Card – Elan Financial Services: 888-551-5144
Fidelity HSA® Debit Card – Fidelity Debit Card Services: 888-377-0323
Fidelity Charitable planning – Monday-Friday: 8:30am-8pm ET
Existing Fidelity Charitable accounts: 800-952-4438
New Fidelity Charitable accounts: 800-262-3518
Annuities: Monday-Friday: 8am-8pm ET
Existing annuities: 800-634-9361
AnnuityLink® automated service telephone: 800-634-9361
New annuities: 800-345-1388
Term life insurance
Existing policies: 888-343-8376, enter 3 – Monday–Wedneday: 8am-8pm ET, Thursday-Friday: 8am-5pm ET
New policies: 800-642-6904 – Monday-Friday: 8am-8pm ET
The official twitter account of Fidelity Investments: Click here.
The postal mail address of Fidelity Investments customer service / head office is: 245 Summer Street, Boston, MA 02210, USA.
Customers can contact Fidelity Investments on the company’s Facebook page: click here.