Who is the customer service manager at erb? I interviewed Sheila Kirtz, the Customer Service manager, who began her career at Erb over 25 years ago. When Sheila started at Erb, there simply was no Customer Service department! Throughout the years, Sheila has acquired a team of capable, experienced Customer Service leaders to help with the many tasks they face.Who is ererb company? Erb Company, Inc. This philosophy has helped the company grow to be a regional leader in the industry, distributing a wide range of plumbing, HVAC, and PVF supplies and solutions throughout Western New York and Northern Pennsylvania.Why work at erb? Erb provides the Customer Service department with the technology and man-power to create a functioning, positive department! Sheila explained that although this department can be demanding, it is also rewarding. The flexibility, opportunity, and variety are the main reasons Sheila loves working at Erb.What is the most misinterpreted department at erb? The Customer Service department, specifically, may be one of the most misinterpreted departments of all. All external company issues, comments, or questions start at the Customer Service department. This team makes sure everything is looked after, and with a company as large as Erb, that can be a daunting task!
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