Why choose epiq for call center services? Epiq had the task of providing call center services for the Office of Personnel Management’s famous security breach case. The breach took place in 2014, when 21.5 million people had their identities compromised during a cyberattack by the Chinese government.What is epicepiq global? Epiq Global (formerly Epiq Systems) is a company that handles the disbursement of funds awarded in class action lawsuits and provides assistance with credit protection in security breach cases. Epiq rips off its clients and claimants by mismanaging its company, participating in corporate crime and hiring criminals to handle sensitive information.Why partner with epiq? At Epiq, we partner with legal departments of private- and public-sector organizations to transform their operations through the leveraging of modern technology and data analysis to improve cost efficiency, business performance and long-term strategic efficacy.What is the work environment and culture like at epiq? Epiq is a great company. Having said that, they have a very cut throat culture. You have to be willing to give up a lot of personal time and a lot of energy. Be prepared to work harder than you have in a long time. Was this review helpful? Was a good place to work at.
Inbound/Outbound Call Center Agent (Former Employee) - 3255 E Elwood St suite 110, Phoenix, AZ 85034 - March 16, 2019. A typical day would go by pretty smoothly, I enjoyed the environment and the staff very much. Nothing was ever to difficult, If there was there people willing to help.
Epiq has delivered office service support and solutions to nearly 500 firms while also providing industry-best personnel, equipment, and technology solutions. Our teams introduce their own expertise and utilize best practices to improve service delivery to clients. Organizations that partner with Epiq and embrace new outsourced service
Epiq Call Center Associate Reviews. Updated Oct 5, 2021. Search job titles. Find Reviews. Filter. Clear All. English. The supervisors have nothing to do but give you wrong information and listen to you phone calls all day. Micromanagement at its worst. Call Center Representative
Contact Center Representative (Former Employee) - Portland, OR - May 10, 2020. I worked at Epiq in Beaverton several times as a temp and had a good overall experience. The last manager I had claimed that my performance was poor, according to my staffing agency rep but I never received a warning that would allow me to improve.