Where can i get help with my epicure customer service questions? Before connecting with us, check our FAQ page for quick and easy answers to our most received questions! Our world-class Customer Experience team is here to help! E-mail How do i contact epic support services at ecfmg? Contact a member of EPIC Support Services at ECFMG today to discuss how EPIC can meet your needs. By e-mail: [email protected] By telephone: +1 (215) 966-3900, Monday through Friday, 9:00 a.m. - 5:00 p.m., Eastern Time in the United States.How do i access or register for epiccare? Having trouble accessing or registering for EpicCare? Contact your Customer Account Manager (CAM), or email support. Learn more about the award-winning EpicCare customer portal and the support plans that are available to you. Complete this form to request registration for EpicCare.Does epicor have 247 support services? Additionally, Epicor’s online support portal, EpicCare, which is hosted in the cloud, includes built-in failover capabilities which enables our support services to be available 24/7, regardless of an unanticipated local outage. Please complete the registration form to access all site content. * I agree to the Website terms and conditions.