How do i get in touch with the energy department? 1 Contact us online (we will respond via email). 2 Or call 1-800-368-3749 (1-800-ENTERGY). More ...How do i contact entergy by phone? NOTE: To contact us by phone you will need the telephone number or account number that is listed on your Entergy account. Your account number can be found on your Entergy bill. 1-800-ENTERGY (1-800-368-3749) 1-800-9OUTAGE (1-800-968-8243)How do i report a power outage with entergy? REPORT AN EMERGENCY. Available 24/7. 1-800-968-8243 (1-800-9OUTAGE). REPORT AN OUTAGE or get status. Available 24/7. Report an outage online. Text OUT to 36778. Sign up for Outage Texting. Download the Entergy App: App Store