How can i contact emtec for more information? Contact Emtec to learn more about our service offering and industry experience. Please fill out the contact form and an Emtec representative will contact you directly. For career inquiries, please visit our Careers page to view and apply to open positions. Please, no business solicitations.How do i return an item purchased through emtek? Please contact EMTEK Customer Service for return authorization and an RGA#. Sending merchandise does not constitute a commitment to refund any purchase amount. Returns must still comply with our standard warranty and return policy. Anything returned not related to an Emtek® error or warranty issue will be subject to a 25% restocking charge.Why ememtek door hardware? Emtek is dedicated to helping bring your personal style to life. Door hardware is more than a way to open, close, and secure a space. To us, it is an integral part of a room’s design theme.What is not covered by the emtek limited warranty? WHAT IS NOT COVERED: THE FOLLOWING COSTS, EXPENSES AND DAMAGES ARE NOT COVERED BY THE PROVISIONS OF THIS LIMITED WARRANTY: (I) LABOR COSTS INCLUDING, BUT NOT LIMITED TO, SUCH COSTS AS THE REMOVAL AND REINSTALLATION OF PRODUCT; AND (II) SHIPPING AND FREIGHT EXPENSES REQUIRED TO RETURN PRODUCT TO Emtek.
Overview. EMTEK has a consumer rating of 1 star from 3 reviews indicating that most customers are generally dissatisfied with their purchases. EMTEK ranks 42nd among Doors & Windows sites. Service 1. Value 1. Shipping 1. Returns 1. Quality 1. Positive reviews (last 12 months): 0%.