How do i find an elder care agency in my area? Toll-free 1-800-677-1116. Hours of Operation: Speak with an information specialist at the Eldercare Locator from 9 a.m. to 8 p.m. Eastern Standard Time, Monday – Friday. After business hours, you can get the phone number for an agency in your area that provides information for older adults and caregivers.What is eldercare? Eldercare is one of South Australia’s largest and most experienced not-for-profit aged care providers. FIND OUT MORE Purpose, values and strategic directionsEldercare's position on aged care mattersBoard and executive teamElderPRIDEMedia and publicationsDonate to EldercareHow do i contact eldercare for an interpreter? If you wish to contact Eldercare and require an interpreter, please contact the Translating and Interpreting Service (TIS) on 131 450 and ask them to call Eldercare on the numbers listed above. Online enquiry Please use this form to make enquiries.What happens to messages left with the eldercare locator? Messages left with the Eldercare Locator will be returned the next business day. Access your local relay service or dial “711” for your relay operator. Instruct the Relay Operator to connect you to the Eldercare Locator at 1-800-677-1116 .