How do i contact ecmc customer service? Please contact ECMC’s Customer Service department at 888-221-3262 if you have questions about your loans.How do i contact ecmc about my student loans? Please contact ECMC’s Customer Service department at 888-221-3262 if you have questions about your loans. Understanding student loans before you borrow may improve the chance you'll successfully manage the payments after you graduate.What does ecmc stand for in education? About us. Educational Credit Management Corporation (ECMC) is a nonprofit corporation with a mission to help students succeed. ECMC works to lower student loan default rates; sponsors college access and success initiatives, and financial education programs; and provides resources to support student loan borrowers to successfully repay their loans.Where can i learn more about ecmc? Visit www.ecmceducation.org to learn more. From initial career planning and skills assessment, all the way through graduation and landing a good job, we help students succeed. ECMC Education, a nonprofit career education provider, is helping bridge our nation's skills gap and support the U.S. economy.