How do i contact ebsco support? Librarians and account administrators may contact Support through the Contact Us form on EBSCO Connect. Note, beginning in September 2020 you will need an EBSCO Connect account. Request your account today!Why choose ebsco? Starting out as a small subscription agency, EBSCO quickly became a pioneer in the library services industry. Through vision, action and innovation, EBSCO invests in the library business to ensure the long-term growth of products, services and technologies for our customers.How do i use the ebsco discovery service api? In order to use the EDS API, you must be an EBSCO Discovery Service (EDS) Customer. Contact your EBSCO sales representative to enable your account for API access. The EDS API is accessible by the REST protocol: REST: An HTTP protocol which uses simple URLs to request data from the EDS API.Whats new at ebsco publishing? Innovation in technology usage and customer support processes leads EBSCO Publishing to be named a recent finalist in the International Quality & Productivity Center's Call Center Excellence Award
Providing outstanding customer services to customers, taking ownership of the customer issues, developing a strong and mutually beneficial relationship. A strong technical understanding would be essential for this role. Key Responsibilities: For assigned group of customers serve as primary service contact by phone and by email.
EBSCO Publishing offers customer support that is second to none, including 7-day-per-week support from a world-class customer satisfaction team and a full suite of education, training, and expert service offerings designed to ensure our customers' success. At no additional cost, EBSCO customers and their users receive full access to detailed
To contact your EBSCO customer service representative or regional office via email: Log in to EBSCONET. Click Contact Us (bottom of the page). Click your customer service representative's email address (if provided). Otherwise, your regional office's email address will be provided. A pre-formatted email will be generated for you.