Under general supervision, East Bay Municipal Utility District (EBMUD) Customer Services Representatives (CSRs) perform various clerical duties related to servicing customer accounts, including accepting payments, handling collections, starting and stopping service, and responding to customer inquiries and complaints in heavy call volume or
510-287-0465 HOURS: Monday – Friday: 9:00 AM – 2:00 PM. Saturday/Sunday CLOSED. PHONE: 510-287-0465. FAX: 510-287-0528. EMAIL: [email protected] . For lost or
866-403-2683 By phone: Call Customer Service 1-866-403-2683 Monday-Friday, 8:00 a.m. to 4:30 p.m. You can complete the stop and start service with one call. Stop water service. Existing EBMUD customers who want to turn off water service. Online: Login. Select the Request Services tab, then select Stop Service. Follow the steps. Submit and logout.