Emailing us: tts-sciencehelp@ duke.edu; Filling out our online webform: Request help from Service Desk IT; Chat with the OIT Helpdesk: Click Here *Please refrain from e-mailing staff members directly (requests emailed directly to the service desk staff may be delayed or lost)
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8-5 (Monday-Friday 8 AM to 5 PM) – This offering is intended for services and applications that are not expected to be supported outside of regular business hours. Typically, these VMs are for tolerant services and/or test/dev VMs. 24/7 – This offering is intended for production services and applications that are expected to be supported 24/7.
(919) 684-2200 General Support. Many technology services on Duke University's campus are supported by Duke's central IT organization, the Office of Information Technology. For technical support, contact your local IT service professional or the OIT service at (919) 684-2200. OIT's Service Desk can answer most of your technology questions, while its web site
(919) 684-2200 Contact the appropriate school to which you applied: Divinity School Pratt School of Engineering Nicholas School of the Environment Sanford School of Public Policy The Graduate School Duke University Marine Lab For problems signing into the Graduate & Professional Application Management System or registering an account: Duke OIT Help Desk Phone: (919) 684-2200 ...
Between online chats, phone calls, emails, an online self-service portal and walk-in visits to its desk in Perkins Library, the OIT Service Desk averages roughly 900 help sessions per week. The most common issues are password resets, software license questions, email access and glitches with work laptops.
General Support Many technology services on Duke University's campus are supported by Duke's central IT organization, the Office of Information Technology. For technical support, contact your local IT service professional or the OIT
(919) 684-2200 Contact Us: 334 Blackwell Street Suite 1100 Durham, NC 27701 Internal: Duke Box 104100 Phone: (919) 684-2200
A Phone Call Away for Answers and Help. While COVID-19 pushed them away from campus offices, on-call staff remain ready to lend aid from home. Robby Robinson, a service desk analyst with Duke’s Office of Information Technology, helps Duke community members with computer issues while working from home. Photo courtesy of Robby Robinson.
(919) 684-2200 For immediate technical assistance: University: Contact the OIT Service Desk through the web, email (help@oit.duke.edu) or phone: (919) 684-2200.You can also chat with the OIT Service Desk. Duke Health: Contact the DHTS Service Desk through the web.You can also chat with the DHTS Service Desk.
Printers and Labs. Get work done with printing and labs. OIT has dozens of ePrint locations, plus physical and virtual computer labs across campus. Make your next big project amazing with specialty labs like the Co-Lab maker-space ...