How do i contact donationxchange with questions about an item? A. If you have any questions about an item, please log in to your DonationXchange account and use the Send Note link next to your request. Q. How do I update the amount raised for my donation? A. Log in to your account and click Update Amount Raised next to the donation on the home screen.How do i contact the organization i request a donation from? The organization requesting the donation will be contacted by e-mail, regardless of whether or not the request is approved. All fields are required unless indicated otherwise. What is your organization's name?How does donatedonationxchange work? DonationXchange is tailored to the way you manage your giving program. DonationXchange will customize your grants page to fit your branding—the right fonts, colors, and even your logo will help users to have a seamless experience. Make sure your team is all on the same page with helpful project management tools.How much does it cost to use donationxchange? No processing fee from DonationXchange—you simply pay the credit card processing fees and a small setup fee. Keep your costs low and avoid spiking fees from many corporate giving software solutions. Know your gift is making an impact with no processing fees taken out of your contributions by DonationXchange.