How do i contact dominion energy customer service? Our agents are here to assist Monday - Friday from 7AM to 7PM. Hearing and speech impaired customers should dial 711. Questions related to gas service for your business? Contact our dedicated support team Monday - Friday, 7AM - 4:30PM. Visit Dominion Energy Charitable Foundation for more information.How do i report a power outage to dominion energy? In all emergencies or dangerous situations, dial 911. Contact us 24/7 to report an outage emergency or to access self-service. Visit our support page for help accessing or managing your account. View Media Relations Contacts. Find out more about careers with Dominion Energy.What does dominion energy focus on? We focus on providing safe and affordable energy while investing time and money into meeting the needs of the West Virginia community. Need to quickly manage your account? Sign into your Dominion Energy account to quickly view your bill or make a payment. Download our new mobile app for your Android or iOS device today!Does dominion energy have a mobile app? Download the Dominion Energy mobile app on your iOS or Android device. Easily view your bill, make a payment, view gas usage and more! If you are having issues managing your account, we're here to help.