Quick Asked: Doitt Help Desk Phone Number?
Last update: 12 Apr, 2024 
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What does the help desk do? A help desk is a resource intended to provide the customer or end user with information and support related to a company's or institution's products and services.What does your help desk do? A help desk, in the context of IT, is a department inside an organization that is responsible for answering the technical questions of its users. Most major IT companies have set up help desks to respond to questions from their customers. The questions and their answers are usually transferred using e-mail, telephone, website, or online chat.What is a help desk? The purpose of a help desk is usually to troubleshoot problems or provide guidance about products such as computers, electronic equipment, food, apparel, or software. Corporations usually provide help desk support to their customers through various channels such as toll-free numbers, websites, instant messaging, or email.
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NYC takes charge of IT assets, help desk costs GCN
The new system has substantially decreased the cost of running the DoITT help desk. A user can contact the help desk by a Web site, an e-mail or a phone call, Bimonte said. The industry standard cost for help desk contact with a user is $10 per contact, Bimonte said. At one point, DoITT help desk cost was close to $50 per contact.