Quick Asked: Dockwa Customer Service?
Last update: 24 Apr, 2024 
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What are the benefits of using dockwa? Discover new marinas, view marina amenities and photos, and request and manage marina reservations right from your iPhone or iPad. There are no additional costs to boaters who use Dockwa – all marina prices and policies on the Dockwa platform reflect those set by the marina for all reservations.Is there an app for dockwa? Dockwa on the App Store This app is available only on the App Store for iPhone and iPad. Life’s better boating! Spend more time boating, less time booking . Dockwa is the best way to reserve slips or moorings at marinas, yacht clubs, and boatyards all over the country.Can the boater send messages through dockwa? The boater can send messages through Dockwa for any special requests when making a reservation. Our marina has had an increase in transient occupancy all due to Dockwa's 24/7 online reservation capabilities. From the start, Dockwa has proved to be a valuable tool in capturing transient vessels from nearby competition.Why stock island marina and dockwa? "Stock Island Marina and Dockwa both entered the market with the same goal in mind: to transform the Marina Industry worldwide. With Dockwa’s innovative software and our revolutionary approach to the Guest Experience we look forward to the continued growth and success with our partners at Dockwa."
Listing Results Dockwa Customer Service? Question Answers
Yankee Marine Service Dockwa
The booking was quick with a response. After that there was NO customer service. We had never been to Glouster. Upon arrival we called on radio and phone to find out about where to moor. There was no answer and out messages were never returned. Mooring penant was in excellent shape. Customer service was the opposite.
Manually Enter a New Reservation for a Boater – Dockwa
Select Contact: Select a contact from the existing list customer from past reservations, import from the Dockwa Network via customer's email address, or create a new contact for a boater who is booking with you for the first time. Select Vessel: Select vessel on file or enter new vessel information. If you have any questions on manually
Processing Refunds on a Boater Cancelled Reservation – Dockwa
Contact mayday@ dockwa.com if you have any questions or concerns. Again, you have 48 hours to process this request or Dockwa reserves the right to refund this customer in full at the 72nd hour. Again, you have 48 hours to process this request or Dockwa reserves the right to refund this customer in full at the 72nd hour.
Creating Great Marina Customer Service: Automated
Dockwa can provide a customized booking process for your website, as well as automated email communications to your guests for before, during and after their trips. Most importantly, you can start building or build upon your existing customer guest book/database and collect the guest information that really matters.