“The basis is a [Customer Relationship Management, or] CRM tool that helps us . . . create a very personalized customer service experience,” Roscoe says. “The journey engine helps us . . . manage the patient’s journey as they go through [the health system.]” But Docent Health is more than just a technology platform.
Docent Health. February 11, 2020 ·. We love sharing our story with the world, and no one tells it better than our President and Co-Founder, Royal Tuthill! Listen to his awesome sit-down with Dave Levin on the Datica ‘4x4 Health’ Podcast! #healthcare #patientexperience.