What is digital buyer? DigitalBuyer.com where you can find everyday business products as well as hard to find niche products at discounted prices backed by superior customer service. We have been proudly serving government, education, corporate, small business, and end-user customers with the highest level of commitment to service.How to make your customer service functions digital? Making customer service functions digital means more than just creating a company Twitter or Facebook account for customers to tweet complaints or leave reviews/ratings. To offer great customer experience, you need to implement a watertight strategy that reflects the requirements.What is digital customer experience? What is digital customer experience? Digital customer experience is the sum product of the interactions between customer and brand taking place on digital platforms such as mobile, desktop, iPad or other tablets. Why digital customer service?Why should you digitize your customer service? It’s vital that when you digitize your services, you leverage the right tools to properly facilitate virtual communication with customers. For example, one of our clients, an insurance company, successfully implemented live chat to cut down on the claim approval process and cross-sell services to customers digitally.
View Marcelo Digitalbuyercom's business profile as Director, eCommerce at DigitalBuyer. Find contact's direct phone number, email address, work history, and more.