What do you consider to be excellent customer service? Excellent customer service is when a customer’s problems have been solved quickly and the company has greatly exceeded expectations in the process. Excellent customer service typically means consumers are willing to tell others about the experience.What are the qualities of a good customer service? Customer service is meeting the needs and desires of any customer. Some characteristics of good customer service include: Promptness: Promises for delivery of products must be on time. Delays and cancellations of products should be avoided.How good is your customer service? Good customer service involves the knowledge of products offered, the ability to substitute items for customers and the willingness to keep customers happy. Good customer service means that a company or person representing a company can help the customer in every way possible.How would you describe your customer service skills? The key to describing customer service skills to a prospective employer is to use action words while focusing on a core set of skills that address the needs of the employer. These include good listening skills, patience in challenging situations and the ability to handle angry customers.
Customer service experience is defined as the perception or opinion a customer forms about the support a company provides during purchase and post-purchase cycle. Customer service experience is the overall experience of a customer based on interaction with a company’s sales, support and service teams during and after a purchase.