DEFINITIVE TECHNOLOGY SPEAKERS ARE NOW MADE IN CHINA AND "CUSTOMER SERVICE" IS SUBBED OUT TO A CALL CENTER IN THE PHILIPPINES, WITHOUT A DIRECT LINK TO AN ADMINISTRATOR. They are near top place in the worst customer service I've ever received in my life. Pretty much neck and neck with GE at this point.
Joined Apr 25, 2007. ·. 461 Posts. #2 · Sep 28, 2010. +1. Definitive's customer service is absolutely fantastic. Even with out of warranty items they've always been willing to help in any way possible. I wish more companies were like this. Almost makes me feel bad moving to a different speaker company.
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978.532.0444 Definitive Technology Group creates innovative mobile stations that allow you to bring customer service directly to the customer, Phone number: 978.532.0444; Find us on: