What can you do with customersure? With our award-winning customer feedback software you can: CustomerSure software is transforming our organisation. Easy to use, a great customer experience and real time results, presented beautifully that we can action immediately.What is customer support in it support? Customer support is usually defined as service efforts from IT company’s vendors who provide the support that is focusing on helping customers to use products and services. Many see this specific type of support as part of a broader category of customer service.How can customersures customer feedback software platform help you? To find out more about how CustomerSure‘s customer feedback software platform could help you, get in touch today. Our mobile-friendly surveys, text analysis, automatic notifications and reports increase your feedback response rate. Our reporting tools make proving the impact of your customer feedback project effortless.How do you measure customer care? Likewise, customer care can be measured by a variety of other metrics. Picture 3. You can even use emojis to measure customer satisfaction on a CSAT survey. Oberlo reports that 92% of consumers said that they would stop buying from a company after 3 poor customer service experiences.
Our Commitment to Customer Service. We want all our customers to be completely satisfied. If there’s anything we can do to improve your experience with us then please let us know. If you’ve been a customer for some time you might feel a bit awkward giving us bad news but please don’t. Good, bad or ugly, we’d like to hear it, because we
When using CustomerSure, there are a few options for replying to feedback, you can: Reply directly from the software. Reply to the emails our software sends you. Contact the customer outside CustomerSure (phone, email, CRM/help desk). Each of these 3 methods are covered in more detail below. Reply from within CustomerSure. Click Feedback on the