How do i contact ross simons with a question? Should you run into any questions throughout your Ross-Simons shopping experience, we are here to help. Whatever question you have, you will find the answer here, or by calling us directly at 800-835-0919. How do I contact Ross-Simons? You can contact Customer Service online. You can call us at 800-835-0919.Is ross simons a good company to buy from? Ross-Simons has a consumer rating of 2 stars from 15 reviews indicating that most customers are generally dissatisfied with their purchases. Consumers complaining about Ross-Simons most frequently mention customer service problems. Ross-Simons ranks 133rd among Engagement Rings sites. Service 5How do i return an item to ross simons? Items must be returned to: Ross-Simons, Attn: Returns Processing, 9 Ross-Simons Drive, Cranston, RI 02920. STEP #3: Care and Shipping. Because the safe return of your package is as important to Ross-Simons as it is to you, please insure your package for the full value listed on the invoice.Does ross simons send out damaged jewelry to customers? It is shocking Ross Simons would send out jewelry to a customer this badly damaged. We also tried to write this review on the Ross Simons website, but you are only able to write reviews on products when they ask you to write them. So, who knows how many other customers have had a similar experience. Buyer, beware. Cheap costly jewelry.