Do you have a customer service horror story? Everyone has a customer service horror story. You know the kinds I'm talking about. Whether it was the story of a missed flight, downed WiFi, or an impossible quest to speak to a person -- not a robot -- on the phone, you or your friend almost certainly have a nightmare to tell.What are some of the crazy customer stories you have heard? Another cancellation request was rejected by a customer service rep who demanded the reason for cancellation for almost ten minutes. These crazy customer stories are the boon for phone support. If you don’t want your customer support to be the same, just consider another customer service tool.Are you haunted by the monster of bad customer service? They are haunted by the following ‘monsters’: One of the best ways to realize how poor customer service looks is to read about other companies’ bad luck. These 9 horrible customer support stories illustrate just the opposite of great service! This bad customer service story took place in a bookstore.What is the moral of this crazy customer support story? The moral of this crazy customer support story is that every client deserves to be treated with patience and respect. It’s also vital to train your staff on how to adopt a customer service mindset to avoid such mishaps. This customer horror story is sort of silly.
Top 9 Customer Horror Stories That Should Never Happen. #1 The unpurchased book. #2 The flushed-down-the-toilet customer service. #3 The chaos of phone support. #4 The unexpected rage. #5 The negative reviews. #6 The Twitter feed with a schedule. #7 The ‘mind-reading’ sales manager.
1. Third day on the job. Basically I was working the summer between my freshman and sophomore year of college at a science museum in South Florida. That day I was an operator for the Mars Rover ride. It’s morning and we have a a few families and couple of summer camps running around ages 7-12 and so I was pretty busy stopping the ride to tell
15 Customer Service Horror Stories That'll Actually Make Your Blood Boil Some submissions are from this Reddit thread because they're too and I told a customer on the phone that there’s
4. This upstairs downer: "I once had a customer storm upstairs to our customer service department to make a complaint about how we'd moved menswear upstairs, and he couldn't get upstairs because