What are some careers in customer service? Just about every industry holds opportunities for customer service careers. If a business has customers, they'll need customer service reps. Insurance, service industries, business, banking, even retail and wholesale. Some customer service jobs are at call centers and others are on-site at the business's office or storefront.What are the duties and responsibilities of customer service? Customer Service Coordinator Responsibilities and Duties. Assist in product purchasing and order fulfillment activities such as taking orders, giving pricing information, determining appropriate shipping methods, routes and rates, etc. Handle incoming phone calls related to; return material requests, product samples, order referrals, sales promotions, etc.What is the job description of customer service? Customer Service Representative Job Duties: Attracts potential customers by answering product and service questions; suggesting information about other products and services. Opens customer accounts by recording account information. Maintains customer records by updating account information.Is customer service a job title? No. "Customer Service" is a service that a company offers. Customer Service Representative would be a job title. Customer Service Manager would be a job title. "Customer Service" is no more a job title than "Software" would be a job title.
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