How do i contact the crock pot consumer services team? If you have any questions, please call the Crock-Pot ® consumer services team at 1-800-323-9519 (Monday – Friday, 9 am – 5 pm EST for consumers in the U.S. and Canada). Q: What changes have been made to the lids?What if i have any questions about my crock pot? Crock-Pot ® is committed to the safety of those who use and love our products, and we sincerely apologize to those who may have experienced any inconvenience. If you have any questions, please call the Crock-Pot ® consumer services team at 1-800-323-9519 (Monday – Friday, 9 am – 5 pm EST for consumers in the U.S. and Canada).Is there a recall on my crock pot? In partnership with the U.S. Consumer Product Safety Commission, Crock-Pot ® is voluntarily recalling and replacing the lids of the Crock-Pot ® 6-Quart Express Crock Multi-Cooker with a manufacture date from July 1, 2017 to October 1, 2018 with date codes K196 through K365 and L001 through L273.Are crock pots safe? About the Recall: As the trusted name in slow cooking for nearly 50 years, Crock-Pot ® puts consumer safety first.
Crock-pot.com has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with Crock-pot.com using 2 different media: phone, web. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them.
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