How do i contact cra? Be prepared. Hopping on a phone call with a CRA agent is a great way to quickly resolve a problem, but it isn't the only way to connect with them. Another option is contacting them via standard mail or you can visit a CRA agent in-person at the closest tax services office.Does cra send emails to business inquiries? While emails are a frequent way to communicate on a timely basis, the CRA does not send or receive emails relating to business inquiries. Can you contact the CRA by standard mail?How do i order publications from cra? Order publications online or download from the CRA site. You can also use the toll free number to order For enquiries from persons who are deaf or hard of hearing, or who have a speech impairment. Note: If you use an operator-assisted relay service, call our regular telephone numbers on this page instead of the TTY number.Is it a cra scam? Scammers posing as Canada Revenue Agency (CRA) employees continue to contact Canadians, misleading them into paying false debt. These persistent scammers have created fear among people who now automatically assume that any communication from someone representing the CRA is not genuine.