What does contactability mean to you? One of the suggested new word definitions of contactability is that ‘account managers need to increase customer contact points they have with clients e.g. email, mobile number, home number, office number etc.’ However, we believe this is just one part of the evolving definition.How do insurance calls from contactability work? Answer the phone, your lead is on the line. Insurance calls from Contactability connect you with prospects live on the phone who are ready for a quote. You decide when to receive calls, how much you want to spend, and set advanced filtering options. You are always in full control. The best part is that all calls are 100% exclusive.How do account managers increase customer contactability? Account managers increase customer contactability my increasing the number of contact points that they have with clients e.g. email, mobile number, home number, office number etc.Why is contactability important in a scrm? In a SCRM, contactability shortens the distance between a lead and customer. Just like relationship building is at the core of any sales effort, the more you uncover about your customer, the better you can help them solve their business problems.