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Last update: 26 Apr, 2024 84 Views

What is customer service complaint? A consumer complaint or customer complaint is "an expression of dissatisfaction on a consumer's behalf to a responsible party" (Landon, 1980). It can also be described in a positive sense as a report from a consumer providing documentation about a problem with a product or service.

How to file a consumer complaint? Steps to File a Complaint Against a Company

  1. Collect Your Documents
  2. Contact the Seller
  3. Contact Third Parties If the Seller Doesn't Fix Your Problem
  4. Seek Legal Help. If you have a problem during an online transaction, try to solve it with the seller or website. Your consumer protection agency.


What is the office of consumer affairs? An Office of Consumer Affairs most often refers to a government office dealing with matters of consumer protection. In different jurisdictions, it may be referred to as a department, an office, a ministry or a more local title.

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