Why common cents solutions? Since 1984, Common CENTS™ Solutions has had the same overriding goal — to offer products and services that help clients serve their customers better. In fact, “Making life better for our customers and theirs,” has become our mission statement, and it's how we measure our success.Why charles at common cents? Charles brings over 12 years of customer service and implementation experience and has been with Common CENTS® Solutions since September 2007. He was formerly a Sr. Implementation Specialist with the company. He strives to ensure the customer is always satisfied with his calm demeanor and can-do attitude.What should i not include in an email to commoncents? For security purposes, we ask that you do not include any personal, confidential information in this email, such as member numbers, debit card numbers, etc. Please provide an overview of your concerns and a CommonCents CU representative will contact you within 24 business hours.What does russ do at common cents? Russ has been an integral part of the architectural design, development and successful deployment of CCS's flagship products, GEMpay, GEMserve, and the new cloud-based online ordering product, GEM2go. Russ is responsible for the vision and direction of Common CENTS™ on a day-to-day basis.