Commercient HelpDesk - Commercient Specialists are available globally Monday through Friday 24 hrs a day Our Help Lines are available to: Customers undergoing new installations who are on Standard or Premier Customer Success Plans Customers that have purchased a “Live Phone/Web Meeting Case”.
Description. As pay for support customer, if a live phone/web meeting is requested even in a case of a support ticket already being opened and the customer would like to schedule a meeting with either their partners or consultants with our Commercient Support team, we encourage them to purchase this Live Phone/Web Meeting for us to schedule a meeting ...
Getting Support For A Commercient App. Specialists are available globally Monday through Friday 24 hours a day to assist with questions and troubleshooting. Average response time is 24 hours or less; 48 hours in the event of heavy caseloads.