Who can get a loan from college ave? College Ave’s advantage is speed, with applications that take a few minutes to complete on any device, and instant decisions. Who Can Get a Student Loan from College Ave? College Ave offers student, parent and career loans.Can college ave provide information about my account to my family? College Ave Student Loans personnel CANNOT provide specific account information to anyone, including the consumer’s family – e.g. spouse, parent, or grandparent – unless the consumer signs a release indicating to whom College Ave Student Loans can provide information.What is college ave? Founded in 2014 and based in Wilmington, Delaware, College Ave offers undergraduate, graduate and parent loans to borrowers in all 50 states. College Ave’s advantage is speed, with applications that take a few minutes to complete on any device, and instant decisions. Who Can Get a Student Loan from College Ave?Does college ave have a customer service team? College Ave services their loans themselves. They do have a third party in-house customer service team. If you have a complaint, they do have a process whereby your issue can be escalated to a customer service manager. However, borrowers do not get assigned a dedicated representative.