What is a clinical decision support system? [PDF - 660 KB]. Clinical decision support systems (CDSS) are computer-based programs that analyze data within EHRs to provide prompts and reminders to assist health care providers in implementing evidence-based clinical guidelines at the point of care.What is the providers clinical support system? Providers Clinical Support System (PCSS) is a national training and clinical mentoring project developed in response to the prescription opioid misuse epidemic and the availability of pharmacotherapies to treat opioid use disorder.How do i contact the customer care solution center? For critical service requests, you can contact your local Customer Care Solution Center (1-800-722-9377) to create a case. For non-critical service requests, you can also submit a request online 24/7 at our Customer Service Portal (a user account is required). 2. How do I find the status of a Purchase Order?Why choose philips for ultrasound customer care solutions? Through state of the art learning facilities located at the Customer Care Solutions Center, Philips delivers clinical education for Ultrasound customers, as well as technical and clinical training to ensure our teams are in compliance with quality management systems.