What is the customer service like at ruggable? Customer Service did an amazing job tracking my order and helping me re-purchase. The rug is not intended to be a plush rug, more for function and decor. Ruggable's customer service is non-existent. I wanted to exchange my rug as the color was not at all like portrayed in the photo.How do i get a discount code for ruggable? Customers receive a Ruggable discount code of 15% off for each friend they refer to Ruggable who makes a purchase. Sign up by going to the top right of the website’s homepage and share the link via email and social media. Ruggables offers the Afterpay service to US based customers as an incentive.How do i return a damaged product to ruggable? To start the process of product return, you can contact the Ruggable’s customer service at [email protected] , or call them at 1-877-784-4225. After receiving an authorization from the customer service representative, you can request a FedEx shipping label and send your undamaged item back.How do i receive communications from ruggable? As part of the Services, you may receive communications through the Services, including messages that Ruggable sends you (for example, via SMS if you opt into our SMS program). When purchasing a product on the Site, you will be opted in to receive our marketing emails.
The ideal candidate is someone with prior experience conducting phone calls in customer service, has a positive/upbeat attitude, and also thrives in fast-paced work environment. What You'll Do: Serve as the “voice” for Ruggable in the front lines, delivering excellent customer service experience via phone primarily and e-mail secondarily