What is the phone number for brooks brothers customer service? Brooks Brothers Credit Card Contact Customer Service Phone Number. Phone Number of Brooks Brothers Credit Card Contact is +1 (212) 309-7765, +1 800-274-1815 . Brooks Brother Credit Card is offered by Brooks Brothers, a U.S. based clothing retailer.What is brooks brothers return policy? Brooks Brothers Return Policy. Brooks Brothers guarantees its merchandise and your satisfaction. Purchases may be exchanged or returned at any time. With a receipt, full merchandise refunds will be issued by original payment method. Without a receipt, refunds will only be issued at current sale price on a Brooks Brothers Merchandise Credit Card.Who is brooks brothers ceo? Claudio Del Vecchio. Brooks Brothers's CEO/Chairman is Claudio Del Vecchio. They are based in Enfield, CT, and you can find their Lead411 profile filed under the Apparel retail industry.