Where can i call to make a benchmark payment? Benchmark service customers can call us toll-free. Please have your 10 digit Benchmark Mortgage Servicing Acct # available, then. call (877) 629-6996, Monday – Friday, 8:30 AM to 8:00 PM Eastern Time.How to contact benchmark technology group for support? While you may have developed friendships with our various staff members and are in the habit of contacting them directly, they may not always be available while traveling or assisting other customers. The best method of obtaining support is to either complete the Support Request form below, email [email protected] or call 470-865-6100.Why do you need a customer service benchmark? Your company’s benchmarks are for comparison against itself in the past and chart your strides in creating a great customer support experience A history of benchmarks helps you and your company see where the team has been, where you are today, and where you are trying to get to.When is the office hours for benchmark insurance? Whether you're an existing client or someone learning about Benchmark, please fill out the contact form, below. If you prefer to call, our office hours are Monday through Friday, 8:00 a.m. to 4:30 p.m.