How do i contact fastrak customer service? To get help over the phone, please call 877-BAY-TOLL (877-229-8655) and follow the prompts. You can also email the Customer Service Center using the online contact form on the FasTrak website.How do i get the cav discount for bay area fastrak? Bay Area FasTrak customers will have to register their toll tag/license plate at the LA Metro portal to receive the CAV discount. Learn more. Customer Service Snapshot: April 2019. Bay Area FasTrak values customer feedback and would like to make this information transparent to the public.Does fastrak have a walk in center? Our walk-in centers are closed until further notice. You can reach a live person by calling FasTrak's Customer Service Center during the regular business hours of 8:00 am to 6:00 pm Monday through Thursday and 8:00 am to 5:00 pm on Friday. FasTrak’s automated phone system is available outside of regular business hours and on holidays .Where is fastrak located in san fransico? Please note that the FasTrak in-person counters located at 375 Beale Street, San Fransico is currently closed until further notice. To get help over the phone, please call 877-BAY-TOLL (877-229-8655) and follow the prompts.
You can return your toll tag in person or by mail to the FasTrak Customer Service Center. If you are returning the toll tag by mail, FasTrak recommends sending the toll tag by certified or registered mail to P.O. Box 26927, San Francisco, CA 94126. You must return your toll tags within 10 business days of your request to close your account.