Quick Asked: Austin Energy Customer Support – All The Details?
Last update: 24 Apr, 2024 
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How to contact Austin Energy? Here are the different ways to get in touch with Austin Energy customer service: Phone, chat, email, contact form, Facebook, Twitter and more.
Listing Results Austin Energy Customer Support – All The Details? Question Answers
Austin Energy Customer Service – Phone
Contact Austin Energy by phone on: 512-494-9400.
Customer service hours of operation: Monday-Friday: 7am-9pm CT
Saturday: 9am-1pm CT.
Additional phone numbers:
Utility Services
TDD: 512-477-3663
Outside Austin: 888-340-6465
Financial Support Plus 1 Program: 512-494-9400
Austin Energy Directory
Report a Power Outage: 512-322-9100
Report Electric Theft & Meter Tampering: 512-972-7475
Manage Your City of Austin Utilities: 512-494-9400
Start, stop, or transfer city utilities (electric, water, solid waste): 888-340-6465
Get Information and Report Problems: 311
Call Before You Dig: 811
Commercial and Industrial Services
Cell Towers & Pole Attachments: 512-322-6160
AE Design South – St. Elmo Service Center: 512-505-7682
AE Design North – Kramer Lane Service Center: 512-505-7181
AE Network Design – Downtown: 512-505-7682
Multifamily Partnership Program: 512-972-7537
On-Site Energy Resources/District Energy: 512-322-6559
Energy Efficiency Programs and Services
ECAD Energy Audits: 512-482-5346
Rebates and Incentives for Energy Efficiency: 512-482-5346
Green Building: 512-482-5346
Renewable Energy and Electric Vehicles
GreenChoice®: 512-494-9400
Plug-In Austin: 512-494-9400
Solar Solutions: 512-482-5346
Streetlights and Tree Trimming Services
Streetlights: 311
Tree Trimming: 512-494-9400
Austin Energy Customer Service – Phone
Contact Austin Energy by phone on: 512-494-9400.
Customer service hours of operation: Monday-Friday: 7am-9pm CT
Saturday: 9am-1pm CT.
Additional phone numbers:
Utility Services
TDD: 512-477-3663
Outside Austin: 888-340-6465
Financial Support Plus 1 Program: 512-494-9400
Austin Energy Directory
Report a Power Outage: 512-322-9100
Report Electric Theft & Meter Tampering: 512-972-7475
Manage Your City of Austin Utilities: 512-494-9400
Start, stop, or transfer city utilities (electric, water, solid waste): 888-340-6465
Get Information and Report Problems: 311
Call Before You Dig: 811
Commercial and Industrial Services
Cell Towers & Pole Attachments: 512-322-6160
AE Design South – St. Elmo Service Center: 512-505-7682
AE Design North – Kramer Lane Service Center: 512-505-7181
AE Network Design – Downtown: 512-505-7682
Multifamily Partnership Program: 512-972-7537
On-Site Energy Resources/District Energy: 512-322-6559
Energy Efficiency Programs and Services
ECAD Energy Audits: 512-482-5346
Rebates and Incentives for Energy Efficiency: 512-482-5346
Green Building: 512-482-5346
Renewable Energy and Electric Vehicles
GreenChoice®: 512-494-9400
Plug-In Austin: 512-494-9400
Solar Solutions: 512-482-5346
Streetlights and Tree Trimming Services
Streetlights: 311
Tree Trimming: 512-494-9400
Austin Energy Customer Service – Website
Customer service options, knowledge base, FAQ, self service and contact forms on the Austin Energy website: Visit.
Austin Energy Customer Service – Website
Customer service options, knowledge base, FAQ, self service and contact forms on the Austin Energy website: Visit.
Austin Energy Customer Service – Email
– The company does not provide customer care by email.
Austin Energy Customer Service – Email
– The company does not provide customer care by email.
Austin Energy Customer Service – Facebook
Customers can contact Austin Energy on the company’s Facebook page: click here.
Austin Energy Customer Service – Facebook
Customers can contact Austin Energy on the company’s Facebook page: click here.
Austin Energy Customer Service – Twitter
Customer service on Austin Energy Twitter account: click here.
Austin Energy Customer Service – Twitter
Customer service on Austin Energy Twitter account: click here.
Austin Energy Customer Service – Address
The postal mail address of Austin Energy customer service / head office is: 721 Barton Springs Road, Austin, TX 78704-1194, USA.
Austin Energy Customer Service – Address
The postal mail address of Austin Energy customer service / head office is: 721 Barton Springs Road, Austin, TX 78704-1194, USA.