What is above and beyond in business? My definition of above and beyond is when the company is just a little above average, all of the time. That’s what the best companies do. As a result, they deliver beyond their customers’ expectations. That’s because most of their customers experience average at other places they do business.How do you go above and beyond in customer service? 4 Ways to Offer Above-and-Beyond Customer Service 1. Dedicate your efforts toward improving customer value. 2. Go above and beyond when it's not expected. 3. Stand out from the crowd. 4. Share how much you care on public channels.What is an example of above and beyond in retail? Example of a Time You Went Above and Beyond in Retail/Customer Service: I was working as a customer service supervisor and helping a customer return an item. However, from behind the customer service desk, I saw someone drop a glass jar of sauce, which shattered on the floor.How to answer when did you go above and beyond? The bottom line is: The more you can relate your answers to the company’s needs and job requirements when you describe a time when you went above and beyond, the more you’ll impress the interviewer. So always think about their needs when answering.
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