How to pay my bill by telephone? How to make a payment with your phone
(800) 347-1991 You can pay by phone by calling Windstream Customer Service at (800) 347-1991. Payment can be completed through our automated phone system at no additional charge. A processing fee may apply if a representative processes the payment for you.
* For call-in orders only. Requires Internet purchase. Local, State, or Federal government accounts are not eligible. Card is issued by MetaBank ®, Member FDIC, pursuant to a license from Visa U.S.A. Inc.No cash access or recurring payments.
Windstream also has a team of professional technicians. This means that whenever you are having some technical difficulties with their services, you can simply call the Windstream customer service phone number and ask for assistance. They will immediately send their experts over to your place to fix the issue.
Notice: Beginning on October 24, 2021, 10-digit dialing is being enacted in multiple states and area codes.If you are experiencing issues with local calls, please dial 10-digits (area code + phone number). Enabling 10-digit dialing will allow the new 3-digit code for the National Suicide Prevention & Mental Health Crisis Lifeline, 988, to go into effect on July 16, 2022.
Payments will need to be remitted to Windstream. The new remittance address is P.O. Box 9001908, Louisville, KY 40290-1908. Please update your records and mail your payment to the new address to ensure your payments are posted in a timely manner. The new remittance information will be listed on your new bill.
Manage your account information, access Windstream online bill pay or sign up for paperless billing and auto pay. Get COVID Stimulus Relief for your Internet bill. Save up to $50/mo on your internet and $100 discount on a tablet.
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(800) 347-1991 Payment must be received by your due date. Mail payment to: Windstream P.O Box 9001908 Louisville, KY 40290-1908. By Phone. You can pay over the phone by calling Windstream Customer Service at (800) 347-1991. Your payment can be completed through our automated phone system at no additional charge.